⚠️ Windows 10 support Expired on October of 2025. Your computer may be at serious risk! We can help you to upgrade to Windows 11.

📄 Privacy Policy for Nik Technology Solutions

Last Updated: November 11, 2025

This Privacy Policy explains how Nik Technology Solutions("we," "us," or "our") collects, uses, and protects any personal information you provide when using our website, https://niktechsupport.com/, and our IT services.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you fill out our contact forms (including the "Get a Free Quote" and footer forms).

Contact Data: We collect your Full Name, Email Address, and Phone Number.
Service Data: We collect information you provide in the "Message" field regarding your technical issues, device type, and service needs.

2. How We Use Your Information

We use the information we collect solely for the following business purposes:

To respond to your service inquiries and "Free Quote" requests.
To communicate with you regarding scheduling, appointments, and service updates.
To improve our local service offerings and customer support.

3. How We Protect Your Information

We take reasonable steps to ensure your personal information is kept secure. We do not sell, trade, or rent your personal identification information to others. Access to this data is restricted to employees and contractors who need the information to perform their specific service duties.

4. Third-Party Services

We may use third-party services (such as Google Analytics or scheduling tools) that may collect non-personal data (like pages visited, device type, browser type) to help us understand how visitors use our website and improve our service delivery.

5. Your Consent

By using this site and submitting your information through our forms, you consent to this Privacy Policy.

6. Changes to this Privacy Policy

We may update this policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to check this page frequently for any changes.

7. Contact Us

If you have any questions about this Privacy Policy or your dealings with our website, please contact us at:

Email: support@niktechsupport.com
Phone: (919)-283-9271

📄 Terms and Conditions of Service

Last Updated: November 11, 2025

Welcome to Nik Technology Solutions. These Terms and Conditions ("Terms") govern your use of the website at https://niktechsupport.com/ and outline the terms under which we provide IT support and consultation services. By using our website or booking a service, you agree to these Terms.

1. Acceptance of Terms

By accessing our website or engaging our services, you confirm that you accept these Terms and agree to comply with them.

2. Service Scope and Limitations

a. General: Nik Technology Solutions provides on-site, remote, and consulting IT support for PCs, Macs, smartphones, networks, and related devices as outlined in our Services section. b. Quoting: All quotes provided are estimates based on initial diagnosis. The final service fee may vary based on unforeseen complications or additional parts required. We will always seek client approval before proceeding with work that exceeds the estimated quote by more than 15%. c. Client Data and Responsibility: It is the client's sole responsibility to ensure all data is backed up prior to any repair or upgrade. While we take every precaution, we are not liable for any loss of data that may occur during service, repair, or upgrade procedures. d. Service Withdrawal: We reserve the right to refuse or terminate service if the client's equipment is found to be used for illegal purposes or if the client is uncooperative.

3. Warranty and Guarantee

a. Repair Warranty: We offer a 30-day warranty on labor performed for the specific issue we were hired to fix. If the exact same issue reoccurs within 30 days, we will re-diagnose and attempt to fix it at no additional labor charge. This warranty does not cover new problems or faults caused by hardware failure, viruses, or user error. b. Hardware Warranty: Any new hardware components (e.g., hard drives, memory) installed by us are covered only by the original manufacturer's warranty.

4. Payments and Billing

a. Payment Terms: Payment for all services is due in full immediately upon completion of the service. b. Accepted Methods: We accept [List your accepted methods, e.g., credit/debit cards, cash, and digital payment methods].

5. Website Usage (General Terms)

a. Copyright: The content, logo, and design of this website are the property of Nik Technology Solutions and are protected by copyright law. You may not copy, reproduce, or distribute any content without written permission. b. Cookies: We use cookies to improve your browsing experience. By using our website, you consent to our use of cookies as described in our Privacy Policy.

6. Disclaimer of Warranties

The information and services on this website are provided "as is." We do not warrant the completeness, reliability, or accuracy of the website content. While we guarantee professional service, we make no warranties regarding the speed, performance, or longevity of your device after service, as these factors are dependent on the age and condition of your hardware.

7. Limitation of Liability

Nik Technology Solutions will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including, but not limited to, lost data or lost profits.

8. Changes to Terms

We reserve the right to amend these Terms at any time. The most current version will always be posted on this page.

9. Contact Information

For any questions regarding these Terms or our services, please contact us:

Email: support@niktechsupport.com
Phone: (919) 283 - 9271